At Planning Insights, we aim to provide complete transparency and flexibility for all subscribers. Please review our refund and cancellation policy below before purchasing a subscription.
✅ Overview
We offer flexible monthly subscriptions with no long-term contracts. If you’re unsatisfied with your subscription, you may request a refund within 30 days of your original purchase date.
After 30 days, refunds are not guaranteed and will be assessed on a case-by-case basis.
💳 Eligibility for Refunds
To be eligible for a refund:
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Your request must be made within 30 days of purchase
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You must not have excessively downloaded or exported data in breach of fair use terms
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You must provide a valid proof of purchase (email or transaction ID)
Please note:
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As we provide digital data services, returns are not applicable in the traditional physical goods sense
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Downloadable software, gift cards, and promotional offers are non-refundable
🔄 Partial Refunds
In rare cases, a partial refund may be considered if:
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Access to the service was limited due to technical issues on our end
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You were charged in error for a cancelled or downgraded subscription
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Your access was disrupted during a billing cycle
🔁 Subscription Cancellations
You may cancel your subscription at any time via your account dashboard. Cancelling will prevent future billing, but no automatic refunds are issued unless requested within the eligible 30-day period.
⏱ Late or Missing Refunds
Haven’t received your refund yet?
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First, check your bank account again
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Then contact your credit card provider — processing can take 5–10 business days
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Still missing? Contact us directly at [insert email address]
❌ Non-Refundable Items
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Gift cards or promotional credits
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Discounted or trial pricing offers
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Subscription charges after 30 days without cancellation